8. Personal Data and Seating arrangements

8.1 Personal Data 

Customers recognise that personal data has been given to SeaFlite in relation to Bookings and for ancillary services or products that may be offered by SeaFlite or its service partners from time to time. Customers consent that such personal data may be used by SeaFlite or its service partners to prevent credit card, debit card or identity fraud, and also to improve the experience of Customers with SeaFlite. For these purposes, Customers authorise SeaFlite to retain and use such data, and to transfer the data to SeaFlite’s group companies, Travel Agents, government agencies, Regulatory Authorities, other carriers, service providers and other authorised third parties. Customers also recognise that SeaFlite or its service partners may contact them via email or phone to inform them regarding the status of their Booking including any changes to the Booking, other services or other promotional schemes. In this regard, Customers shall be bound by the Privacy Policy of SeaFlite available at here.

8.2 Seating arrangements 

SeaFlite offers assigned seating at airport check-in counters. For preferential seating, SeaFlite offers advanced seat assignment through its service ‘Seat-Select’, at the time of making a Booking or after making a Booking with stipulated payment.

All seats on an Twin Otter aircraft are non-reclining.

The Emergency Exit Seats may only be available to Customers, who are:

1. Able-bodied;

2. Aged 15 years and above, on date of travel;

3. In case Customer’s current physical/mental condition does not prevents them from opening an emergency exit (as set out in DGCA CAR - Section 8, Series O, Part VIII, Issue I);

4. Not suffering from a temporary illness which affects their mobility in any way whatsoever; and

5. Capable of (a) locating the emergency exit, (b) recognizing the emergency exit opening mechanism, (c) comprehending the instructions for operating the emergency exit, (d) operating the emergency exit, (e) following oral directions and hand signals given by a crew member, (f) stowing or securing the emergency exit door so that it does not impede use of the exit, (g) passing expeditiously through the emergency exit; and (h) assessing, selecting, and following a safe path away from the emergency exit.

6. Not travelling with an infant

7. Willing to open the emergency exit and assist other passengers in the event of an emergency.

If a Customer is unwilling to sit at the emergency exit then SeaFlite may relocate their seat only for the period of take-off and landing, during their journey. However, SeaFlite shall have the discretion to assign & re-allocate Emergency Exit Seats and other seats to Customers, keeping the prescribed security norms and the safety and comfort of all the Customers on-board a flight in consideration. Customers seated near an emergency exit will be briefed by the crew regarding emergency procedures and are expected to pay special attention to the same.